🌎 WORLDWIDE SHIPPING! Direct from JAPAN!

Shipping and Return Policy

We provide two types of shipment: one is the Standard International Mail and the other is Express International Mail.

Shipment - Standard International Mail

  • All our products will be sent out from JAPAN by Standard International Mail. 
  • We provide FREE Shipping and handling from orders over US$50.00
  • Shipment fee are charged by weight using the following rates (same rates will be applied worldwide) and will not be traceable :
 Up to Rate Up to Rate
100g (3.53oz)  US$3.50 800g (26.24oz)   US$17.60
200g (7.06oz) US$5.70 900g (31.77oz) US$19.50
300g (10.59oz)  US$7.60 1000g (35.27oz) US$22.80
400g (14.12oz) US$9.60 1200g (42.36oz) US$23.10
500g (17.65oz) US$11.60 1400g (49.42oz) US$25.60
600g (21.18oz) US$13.60 1700g (60.01oz) US$28.10
700g (24.71oz) US$15.60 1900g (67.07oz) US$30.60

Shipment - Express International Mail (EMS)

This is also a good option for gifts, especially during the busy winter holiday season when international shipping gets congested. To choose this Express International Delivery Option, please check the box on the checkout page. All orders of US$150 or more get FREE International Express shipping at no extra charge. If you order US$150 or more, you don't need to choose Express International Delivery Option, you will get this option automatically.
(*) The delivery time is different for each destination, depending on the postal service and customs conditions in each country. Please note that we can't guarantee the delivery time or exact date of delivery.

Delivery Time

 Shipment Delivery Time

Standard International Shipment

7-12 days

EMS (Express International Mail)

4-8 days (In US usually arrives in 3-5 days)

(*) The delivery time is different for each destination, depending on the postal service and customs conditions in each country. Please note that we can't guarantee the delivery time or exact date of delivery.

Taxes (Duties, VATs, etc.)

 Rates of Customs Duties on Tea Leaves Only a few countries prohibit importing tea leaves
  • United Statesno duty
  • Canadano duty
  • Australiano duty
  • United Kingdomno duty up to 32 Pound (3.2 % over 32 Pound)
  • European Unionno duty up to 45 Euro (3.2 % over 45 Euro)
  • United Arab Emiratesno duty
  • Brazilno duty up to 50US dollar (10% over 50US dollar)
  • Russian Federationno duty up to 5,000US dollar (20% over 5,000US dollar)
  • Singaporeno duty
  • Taiwanno duty up to 300TW dollar (19.4% over 300TW dollar)
  • Chinano duty up to 1,000 Yuan (15% over 1,000 Yuan)
  • The Republic of Koreano duty up to 100,000 Won (513.6% over 100,000 Won)
  • Nigeria
  • Colombia
  • Sri Lanka
  •  Taxes other than customs duty, such as VAT (Value-Added Tax), can be possibly imposed when you receive the parcel (especially in the EU region). Please confirm this also with your tax/customs authority in your country.

Payment & Security

 Returns & Reshipment Policy